SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shop1ne (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of shop1ne.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The cables are of good quality and like how it looks. I’m satisfied with the purchase.
الكابلات هي من نوعية جيدة و مثل كيف يبدو. أنا راض مع شراء.
Properly packaged. Working perfectly. Premium quality as per price. Received earlier than expected delivery date.
صحيح تعبئتها. العمل تماما. قسط جودة حسب السعر. تلقى السابقة من المتوقع تاريخ التسليم.
The order arrived in 2 weeks, very fast (new mail). The quality is good. Seller recommend
وصل الطلب في غضون أسبوعين ، سريع جدًا (بريد جديد). الجودة جيدة. يوصي البائع
I would like to recommend this product to you. The shipping is fast and the store's response is perfect. If you're worried about buying it, you should buy it now. Please refer to the picture I took. I will buy this item again.
أود أن أوصي بهذا المنتج لك. الشحن سريع ورد البائع مثالي. إذا كنت قلقاً بشأن شرائه ، يجب عليك شرائه الآن. يرجى الرجوع إلى الصورة التي التقطت. سأشتري هذا المنتج مرة أخرى.
أنها تبدو جيدة الجودة و محمية بشكل جيد جدا. نأمل أنها تعمل بشكل جيد ، لكنها دلالة جودة.
They look good quality and very well protected. We hope they work well, but they denote quality.
Great material, everything works perfectly, faster delivery than expected
مادية كبيرة ، كل شيء يعمل تماما ، أسرع التسليم من المتوقع
فينيكاك المال لشحن الحبل. مرة أخرى ، بعد أن توقف عن المشي معه ، أكثر من مرتين بقليل ، بعد أن توقف عن شحن الهاتف.
Vinikak money for a charging cord. Once again, having stopped walking with him, the little more than 2 times, having stopped charging the phone.
The delivery took 18 days. It was purchased for charging the stand from the car. High-speed charging is good.
استغرق التسليم 18 يومًا. تم شراؤها لشحن الحامل من السيارة. شحن عالي السرعة جيد.
The quality is good, and I recommend the delivery before the time.
الجودة جيدة ، وأوصي بالتسليم قبل الوقت.
Monster Cable. I serve the first to serve. Delivery from the Lions-3 tizhni (it was significantly more beautiful). Recommend!
الوحش كابل. أنا أخدم أول من يخدم. التسليم من الأسود-3 تيزهني (كان أكثر جمالا بكثير). يوصي!
يعمل بشكل مثالي ، أوصي بالبائع ، هذا هو طلبي الرابع ، شكرًا
تسليم سريع جدا وجيدة شاحن ، ولكن حزمة التالفة ، ولكن ليس البند ، شكرا لك
Perfectly working, recommend store, this is my 4th order, thanks
Very fast delivery and good charger, a but damaged package, but not the item, thank you
Well I took the small size but you could buy other size the length well the product
اشترت ثلاثة كابلات مختلفة ، واختبرتها اليوم وكلها جيدة. بناء الجودة يبدو جيدا. حتى الآن يبدو أنها ذات قيمة جيدة مقابل المال.
حسنا أخذت حجم صغير ولكن هل يمكن شراء حجم آخر طول جيدا المنتج
Bought three different cables, tested them today and they’re all good. Build quality seems good. So far it seems they’re good value for the money :)
وصل الطلب بسرعة 14 يومًا قبل الخمسة. إنه كما هو موضح. التعبئة والتغليف هي حزمة بسيطة حتى بدون أنبوب. الكابل نفسه معبأ في حقيبة المصنع بمشبك. جودة أداء الكابل جيدة ، الكابل نفسه جميل. لديه قفل ربط كابل سيليكون. كل شيء يعمل. التكلفة فقط: 11890 روبل. لمدة 2 متر. يوصي المنتج والبائع!!!
The order arrived quickly 14 days before the five. It's as described. Packaging is a simple package even without a poop. The cable itself is packed in a factory bag with a clip. The cable performance quality is good, the cable itself is beautiful. Has a silicone cable tie lock. Everything works. Cost only: 118,90 rubles. For 2 m. Recommend product and store!!!
Perfect Product and Recommended Seller. Fast Shipping
منتج مثالي وبائع موصى به. شحن سريع