SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shop1ne (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of shop1ne.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
item as described. works well. did connect first try. functioning distance was clear from bathroom to bedroom, maybe 15 feet and a wall. no drop in quality.
تلقيت ذلك بسرعة كبيرة ، في 1,5 أسابيع. جودة رائعة ، الصوت جيد ، أنا أحب ذلك كثيرا. يوصي
I bought 2, one for me and one for my sister. Was what I needed and I am very satisfied with the product, the seller and the super fast delivery from Brazil Post Office. Delivery time was 12/06/2023 day and arrived today, 30/05/2023.
I really liked the material and the speed of connection and also the appearance
أنا راض عن الصوت ، باس لائق. لاستدعاء الميكروفون جودة منخفضة ، لكنني لم أشتريها للمكالمات. لقد استخدمتها لمدة يوم واحد ، لذلك لا يمكنني معرفة مقدار ما تحمله البطارية. عموما أنا راض جدا عن الهواتف. وصل الطرد في الوقت المناسب ، ولم يكن بحاجة إلى التحدث مع البائع. 5 نجوم مني للهواتف والبائع ، سأشتري مرة أخرى.
Great cost benefit. Very small, sound is good, does not fall out of the ear, connects very easy. Arrived in 1 week in Portugal.
وصل الطرد بسرعة كبيرة. لسوء الحظ ، لا تعمل إحدى سماعات الرأس 2. لكن. وافق البائع مباشرة على رد المال.
وصلت بسرعة ، قبل الموعد المقدر. وصل الصندوق قليلاً ، ومع ذلك ، فإن المقالة في حالة ممتازة. الموسيقى في نطاق من 1 إلى 10 هو 8 لسعر الجودة. يتم شرح الوظائف بالتفصيل في دليلك.
بسعر 9 دولارات ، إنها رائعة ، إنها تلعب جيدًا ، مريحة ، آذان لا تؤذي ، إنها ثقيلة جدًا ، سهلة الاتصال ، من حيث المبدأ ، كل شيء يناسب 103 ٪
I loved these wireless headphones…. In addition to being very practical, they are very much to represent them! They come in a perfect size case to have in the wallet or in a pocket and they hear super well…. I liked them very much
لا يصدق ، قصيرة المدى بلوتوث ولكن صوت جيد جدا ونوعية جيدة جدا ، وصل في 10 أيام بالضبط في المكسيك.
سماعات رأس صلبة. الصوت العميق ، قليلا الكثير من باس ، ولكن هذا يمكن تصحيحها في إعدادات الصوت. أنا أوصي.
5Star. They are light and sound great. Delivery was very fast (10 days approx.)
I loved it and it works very well small its comfortable box to carry in the pockets
As pictured. Great product. Sounds good. connected to my devices without problems. Bought on special. Very fast Shipping to USA.
راضٍ جدًا عن أجهزة المساعدة على السمع هذه ، لينوفو ، المواد الخاصة بك ذات نوعية جيدة ، وصلت في حوالي 7 أيام معبأة جيدًا ، لقد اختبرت الصوت الخاص بك والسعر جيد جدًا ، أدعوك إلى عدم إنفاق الكثير من المال وتجربة هذه السماعات الأنيقة للغاية والملحوظة بمادة جيدة مثالية أيضًا لجيب البنطال أو الجاكيت. شكرا للمتجر لإرسال المنتجات محمية بشكل جيد وشكرا لالتزام التسليم
كل شيء جيد ، صوت لائق للسعر ووصل بسرعة كبيرة
Excellent shipping service, arrived before the mentioned time and very good quality 100% recommended
لينة جدا سماعات ل سعرها ، مريحة ، لا تسقط من الأذن ، الصوت هو جيد ، الميكروفون هو لسعره.
very well packed, very very fast shipping. just 6 days..unexpected. original product. Recommended seller. Thank you
Great price, arrived quickly and 100% battery charge when arrived. Good sound, nice case that closes in top. Very happy w/that thank you so much!
وصل قبل الوقت جيدة جدا السمع جودة تحتاج لفحصها
حسنا عوفر جاء في كما هو متوقع حتى في الوقت المناسب لاختبار القيام به
I have used these headphones for more than 3 weeks now. the sound quality is decent, microphone doesn't work as well as expensive headphones but the price of under $9 it's unbeatable totally worth it
حزمة سماعات وصلت للتو لم يتم اختبارها بعد وصلت في الوقت المحدد كما هو متوقع في 15 يومًا ، موصى به للغاية هذا البائع
Solid headphones, shipping was fast. The volume is a little low compared to my airpods but they do the job
جيد جدا ، تم التسليم بسرعة كبيرة كان المنتج أفضل من يتصور ، يوصيأولئك الذين يستمتعون بالإلكترونيات هم الأعلى في الجودة العالية لديهم هذه التكلفة.
أفضل هاتف اشتريت من أي وقت مضى الجودة وأعلى جدا. بلوتوث يذهب بعيدا خطير هو أعلى
طلبت في جولي 4 ، استلمت على جولي 10. بسرعة فائقة ، شكرا. تبدو جيدة ، لا يمكن اختبارها حتى الآن ، اليوم في الداخل حتى الآن الشحن. موصى به بالتأكيد.
Buli earphones in dorozi 21 days At the sets: Type-C Cable and deposit. The sound is good, shvidko got to the phone) It's nice, it's not easy to cheat the baton for the koristuvannya, I won the Bluetooth and once Charge Trimayute, close to 6 years. I'm more than two packs for sureRecommend!!
Excellent headphones are not booming but the quality of their construction and the sound quality are very good I recommend.
They are fine. But I expected better audio quality from lenovo
Pakunok prysrov بالقرب من الصندوق (تم تكوم تروهي أثناء النقل) ، مختومة في plaivka. المجموعات: كابل صغير من النوع C ووديعة. لجسم القضية وadushnikiv-Siry الظلام مع metalevim vidtynkom. البلاستيك ليس سميك حقًا ، دعنا لا نطالع. كن محترمًا: إذا كانت الأصفاد viimaute للقضية ، فمن السهل استخدام widebey واحد. حالة روسمير لبيض الدجاج. روسميري يوغو والسائبة للأصابع المتوسطة والصغيرة. المغناطيس من الكراك هو النفايات-لإضاعة ذلك. راديو DII: 3-4 م ، طبيعي. غوشني. ميكروفون لا يهتز.
Shvidko لم يحصل على ما يكفي. صوت الجارنيز ، باس المعايير. بطارية trimak الصغيرة ليست أكثر أهمية. أنا سوف تتيح لك الكتابة ..