SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shop1ne (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of shop1ne.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality and with perfect finish. Heavy bracelet. Very satisfied
المادة جميلة جدًا ، فهي تتوافق مع الساعة ، تمامًا مثل اللون المختار. أداة لتقصير الحزام عملية للغاية ووصلت في وقت أقصر مما كان متوقعًا.
منتج رائع بسعر غير مرتفع. التسليم سريع ، في وقت مبكر. بفضل الشركة المصنعة وكل من يرسل ، فضلا عن أولئك الذين تسليم البضائع. أوصي بالشراء.!
تبدو لطيفة. سهل الضبط. قليلا صعبة لإرفاق وانفصال عن ساعة أبل.
OK! Fast ship
It's heavy, a little bit wider than I thought, and since my wrist is a little thin, it looks very rough, I had to remove like 6 links to make it look good, and reduce the size with the accessory that includes, it is the easiest thing in the world .. Is exactly the color of my watch .. And it fit perfect on my Apple Watch series 8 of 45mm.
I thank the supplier for delivering the exact product. I am quite satisfied with the quality and delivery service. thanks
مثالي ، لون يساوي الساعة. تعديل بسيط للغاية. لا يمكنني طلب المزيد عن السعر
The bracelet is normal for its tsyna, the castle is good, the yak in the region, taking the starlight, the color is sawed with a thin ball, you can see it in a blind, super.
المنتج كما هو موضح ، التسليم إلى منطقة موسكو أقل من أسبوعين
المواد لا تشعر جيدة جدا ولكن بالنسبة للسعر على ما يرام
جميلة ، وفية للوصف ورخيصة. يبدو مثل الأصلي
Very good quality, I didn’t expected to be that good
المنتج كما هو موضح والكمال. جودة المنتج جيدة. شحن سريع وتسليمه في الوقت المحدد. يُوصى بالبائع.
The products are really beautiful. Compatible with the description. The Metal ones are scratched.I wish they had come right
أوصى البائع الجيد وأرسل حزام سيليكون لاستبدال المعيبة
Everything is OK, took off all the links that could fit the strap, in general I am satisfied with the purchase.
سوار رائع. أخذته مع منبوذ لخفض الروابط. ستارلين تناسب تماما. لون جميل ، سوار ثقيل كبير. وصل في وقت سابق من التاريخ المحدد.
Very fast shipping and good quality. Recommended 100%
Very good quality and very heavy. Looks amazing. Great seller and fast delivery. 10/10 I purchased the silver and also the black one.
رائع! تتم إزالة الروابط بسهولة بواسطة الجهاز الذي تم تضمينه. سوار ثقيل وأحببت ذلك.
الجودة جيدة جدا ومكلفة للغاية. إذا اشتريتها في سوق محلية مفتوحة ، كنت أريد فقط عدد قليل ، ولكن سأكون ممتنًا لبيعها بهذا السعر.! لقد دفعت في 8 مايو وتلقيت على June 17. بكل الوسائل ، أضف الشحن إلى المعايير.
Better than expected. Easy to shorten. Nice to wear.
حزام جميل ، ثقيل ، سهل للغاية لإزالة الروابط الإضافية مع الجهاز الذي يأتي مع الحزام ، موصى به ، يبدو باهظ الثمنسأطلب بلون آخر
أعجبني المنتج ، إنه سوار معدني ثقيل ، للحياة اليومية لا أعرف ما إذا كان مناسبًا ، لكنه يترك الساعة بمظهر أكثر جدية. اللون متوافق مع التيتانيوم (في حالتي كان أخف وزنا من الساعة). سحب الروابط الاحتياطية سهل ، والتعديل مثالي. يستحق كل هذا العناء!
تشعر المادة بأنها صلبة تمامًا ، وجودة الطلاء طبيعية ، وقد استخدمتها أسبوعين متتالين وبدأت في الحصول على بعض الخدوش. يأتي مع أداة لإزالة الروابط ، والقياس طبيعي ، وليس عادلاً للغاية ، وليس طويلًا جدًا.
Good
Excellent quality
Band was thicker than I expected, heavy and feels well made.
Great
Very sweet and nice seller. Prompt reply
تبدو جيدة وشحن سريع جدًا إلى النرويج! من السهل استخدام الأداة لإصلاح الطول والفيديو كيف كان رائعا.
Its perfect and very fast delivery.I recommend you to buy it .thanks
تبدو وحشية ، ثقيلة على اليدين! بالطبع هناك عيوب في الأماكن التي يتم فيها إدراج الأذنين هناك فجوة (الصورة 3)! وهكذا على العموم ، الجرس. الوقت سيقول من حيث القوة!
Very good quality